Requirements
- Total re-design of website structure
- New look interface
- First venture for the company into e-commerce
- eCommerce website must compliment existing sales channels
- Deploy a web-based system that enables staff to quickly process orders and handle customer enquiries.
- Create new products on the website
- Handle multiple currencies
- Provide online self service account creation and management for customers
- Include content rich product previews of publications
- Product promotion facility
Challenges to the eCommerce website development team
- Allow for the creation of new products with a wide range of parameters.
- Allow for the management of customer orders in a secure web based environment.
- Staff need to be able to manage product, customer, and order data on a variety of operating systems.
- Website must not look like a typical eCommerce website.
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