Capturing market sentiment with a PixSell questionnaire or survey
As sales teams are looking to come back to work from furlough, they are contacting their customers to understand how they can best support them during the transition from ‘lock down’ to the ‘new normal’, and beyond. In order to provide a structured way to capture this ‘market sentiment’, the Aspin Service Desk is busy setting up questionnaires and surveys for many of our PixSell clients. Using PixSell to capture this information means that the data is immediately collated into a database format against each account, and is then easily accessible via SkooCloud (for reporting or download) by anybody in your business.
We are advising our customers to keep their questions short, snappy and relevant, rather than opting for an extensive list, which no-one has time for.
This typically manifest itself as 4-5 questions, the responses of which are helping our customers to fine-tune their Covid-19 response. Understanding your target market’s sentiment is going to be more important than ever over the next 6-12 months and being able to easily capture and report on this is a strong step towards achieving this.
If you would like to set these up for your reps or agents, please contact us on 01794 500 200 or email [email protected]