No robots, no email only support, no call centres.
Just friendly, knowledgeable individuals,
at the end of a telephone.
3 Horsefair Mews,
Sales: +44 (0) 1794 500 200
Support: +44 (0) 1794 500 205
Suite 6, Building B
1 Springfield Lakes Blvd
Sales: +61 (0) 7 3123 6392
Mobile: +61 (0) 4 4955 9608
When we answer the phone with those words, we understand that the reason you’re calling is that you might not be having such a good day! We are committed to giving our customers the very best help. We want you to feel that you can call or email us with any question, big or small, about our products and know you’re going to get a prompt and professional response. Often, we’ll help you immediately but, if for whatever reason that isn’t possible, we’ll get back to you as soon as we can. Our call logging system keeps track of your query from the point we log it to when we close it. Our staff annotate the calls with any progress, so our support team have the details to hand.
We are here for you, so get in touch!
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